Here are some tips to make sure that you don't get locked out after updating your CW computer account password.
Overview
As part of security best practices, CW computer users are required change their computer account password every 180 days. For users who work on multiple computers and mobile devices, it can be a challenge to keep their password up-to-date across these devices. User accounts can be frequently locked out when the password on one or more devices is not updated.
This document is intended to help users identify any devices where their computer account password might be stored and update them appropriately.
iPhone or iPad
Email:
- Go to Settings > Mail > Accounts. Tap on the mailbox which receives your CW email.
- Tap on your email address.
- Tap in the "Password" field then replace the dots with your new password.
- Tap Done
Wi-Fi:
- Go to Settings > Wi-Fi. Tap the “i” next to Staff-Secure.
- Tap Forget This Network.
- Tap Forget.
- Back at the Wi-Fi screen, tap on Staff-Secure again.
- Tap Join Network.
- Enter your username and updated password, then tap Join.
- If you get a Certificate screen for cpps1.cwf.org or cpps1.cwf.org, tap Trust.
Windows
Credential Manager:
- Go to Control Panel > User Accounts > Credential Manager
- Click Windows Credentials
- Click the arrow next to any Credential that has your username@cwf.org or cwf\username in it.
- Click Remove.
Outlook:
- Close out of Outlook and Skype for Business.
- Re-open each application and enter your updated password when prompted. You may check the “Remember” checkbox
Mac
Outlook:
- Open Outlook and go to Tools > Accounts
- Update the password box
It is best practice not to store your CW password in your Apple Keychain. This happens when you check “Remember me” when connecting to CW network resources such as network shared folders or VPN.
Other Logins:
- If you have logged onto to any other server or workstation with your credentials in the past 180 days, check each of them to make sure you do not still have an active session.
- If you VPN from a personally owned computer, update your password for that connection.
Other Tips
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