This is generally focused on the vaccination portion, but also covers the app in general.
- Phone number for general hotline: 757-565-8414, or direct to 1929.
- Option 1 is General Info
- Option 2 is ITHD
- Option 3 is HR (1929)
- Link to documentation for Vaccine Card upload: How to Submit your Vaccination Card
- Link for general ClearPass Health App install: How to download and use Covid-19 ClearPass App
- Common problems
- If users deny permissions to the camera they'll need to either change those permissions in their settings and reload
- If they have multiple cards they should take an image of both