Telework Toolkit

Telework Toolkit
This guide is to address how common business activities can be accomplished while working remotely. The guide lists common business activities such as "making a phone call" or "hosting an online meeting" and steps to accomplish these.

1. Accessing CW IT resources while working from home
   1. To do so you may or may not need to establish a VPN connection to CWF. Depending on the application or resource you are trying to access this may or may not be necessary. Below is a listing of common applications and if they require a VPN connection.
      1. Applications NOT requiring a VPN connection
         1. Skype for Business or Microsoft Teams
         2. Equinox
         3. Office 365 (word, excel etc.)
         4. SharePoint sites
         5. Kronos
         6. Email using outlook application or through web access:The Outlook application will work you don't have to access from the web but I do think we should have the web address.Ok, I didn't know that. I'll edit this https://outlook.office.com/mail/inbox
         7. OneDrive
      2. Applications requiring a VPN connection
         1. BOS
         2. Opera
         3. Visual One
         4. Millennium
         5. CW Intranet site
         6. Athena
         7. Admin and Business Systems
      3. What is VPN: https://confluence.cwf.org/pages/viewpage.action?pageId=59606772
      4. Setting up a VPN connection: https://confluence.cwf.org/display/BandW/Using+AnyConnect+VPN
2. Accessing Email
   1. Email can be accessed remotely by either using the Outlook application installed on your machine or by visiting the Office 365 outlook website: https://outlook.office.com/mail/inbox
   2. You can also setup the outlook web app on your iPhone: https://confluence.cwf.org/display/BandW/Outlook+iPhone+app+-+Setting+up+your+account
3. Making phone calls
   1. CW's phone system can be used while working remotely. Each CW issued computer will have an installed application named "Equinox." If you do not have Equinox installed on your PC you can use this guide to do so:
      1. For PC: https://confluence.cwf.org/display/BandW/Setting+up+Equinox+on+your+PC
      2. For MAC: https://confluence.cwf.org/display/BandW/Setting+up+Equinox+on+a+Mac
   2. For more info related to Equinox you can access the full article list here: https://confluence.cwf.org/display/BandW/Equinox
4. Instant Messaging
   1. CW issued computers have an installed application named "Skype for Business." This application provides instant messaging. To learn more about skype for Business please refer to the "Skype Quick Start" guide: https://confluence.cwf.org/pages/viewpage.action?spaceKey=BandW&title=Skype+Quick+Start+-+Contacts%2C+Presence%2C+and+IM
5. Setting up a virtual meeting
   1. CW issued computers have an installed application named "Skype for Business" this application provides virtual meeting capabilities. Please refer to the "Skype for Business – Set up a Skype for Business meeting in Outlook": https://confluence.cwf.org/display/BandW/Skype+for+Business+-+Set+up+a+Skype+for+Business+meeting+in+Outlook
6. Document sharing and collaboration
   1. OneDrive provides means of sharing documents and files with co workers as well as team editing of documents. Please refer to the following articles for help with OneDrive.
      1. "Getting started with OneDrive": https://confluence.cwf.org/display/BandW/OneDrive+-+Getting+started+with+OneDrive
      2. "Move files to your own OneDrive": https://confluence.cwf.org/display/BandW/OneDrive+-+Move+files+to+your+own+OneDrive
      3. "Share Documents or folders in OneDrive: https://confluence.cwf.org/display/BandW/OneDrive+-+Share+documents+or+folders+in+Office+365
      4. https://confluence.cwf.org/display/BandW/OneDrive+-+Move+files+to+your+own+OneDrive
7. Accessing your work computer at CWF remotely.
   1. If you would like to use your Home/personal computer to access your CW issued computer remotely you can do so by following the below instructions.
      1. "How to access your CWF work computer remotely": https://confluence.cwf.org/display/BandW/How+to+access+your+CWF+work+computer+remotely
8. Sending Faxes Electronically