When you receive your new or replacement company cell phone you will be asked to sign in to the device using your CW credentials. This is to enroll the phone in CW's Mobile Device Management System and associate it with you as the user. It does not transfer any data or contacts to the new device. Since IT Services wants to give our users as much control over their company phone as possible all data and contacts need to be managed by a users AppleID/iCloud account. This allows our users to install apps other than what is offered in our Company portal.
Initial set up
Power on the device and choose the Language and Location
Select "Set Up Manually" at the bottom of the next screen
Select a WiFi network
It is recommended to select "MakeHistory@CW" for initial setup
If no WiFi is available you can use the cellular connection if your phone or iPad has that activated
It will take a minute or two and the following screen will appear. You can click on the link if you wish to know more.
Click Next at the top of the screen to continue.
Enter your CWF email address and password
You can choose to set up TouchID (or FaceID) at this point if you wish or wait until later.
Next you must create a Passcode for the device.
There are 2 more preference steps and then the setup is complete. Any required apps will be installed automatically.
Transferring Data to a replacement phone
Open the Settings app on the phone and click on "Sign in to your iPhone"
Info on Mobile Device Management system (MDM)
CW IT services employs a MDM, which is very similar to the systems we use to manage our desktops and laptops, to manage our mobile devices. This includes both iPhones and iPads. Our MDM can do many things including deploy apps to phones, manage updates and mandate specific security settings. It also allows us to more accurately keep track of which user is using the device.
Mobile Device Management and your Privacy
What we can see:
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