Deployment
In May of 2024 the End User Services has deployed a "Help Desk Toolkit" on all workstations. This will help user's navigate mapping network drives, printers and with common use items across the foundation.
You will see a folder on your desktop that looks like this
The contents inside should appear like so:
This new Toolkit includes multiple tools to help make troubleshooting issues easier and interacting with the Help Desk a smoother process.
Add a Network Folder
Here you will be able to map any network drive by Double-Clicking on the "Admin & qAdmin" or "Netapps & Bass" icons
All Netapps are linked to the same Shared Drives (netapp1, netapp2, netapp3) and all of the Admin & qAdmin are linked to the Same Drives.
You will then see a list of network drives available to be mapped
All you have to do is right-click and select "Map Network Drive"
You can now select a Drive letter to associate with that Network Share (Normally this is trivial and doesn't matter)
Reconnect at Sign-in
Be sure you select "Reconnect at Sign-In" in order for the Shared Drive to be available every time you login.
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