- Log into your Outlook Web App (Webmail). Once you have successfully signed into your email via the Outlook Web App you should
see your Inbox. You can access the Outlook Web App by navigating to https://go.microsoft.com/fwlink/p/?LinkID=402333 from a web browser.
- Right-click on Folders in the upper left. You will see a few additional options. Select Add shared folder or mailbox.
- You will now see a box pop up labeled Add shared folder or mailbox. Type the email address associated with the shared mailbox
you are adding to your account. As you type the email address, the shared mailbox will be listed. Click on the mailbox you
want to add to your account and then click Add.
Please note that if you require access to shared mailbox that you do not currently have access to, please submit a System Access Request.
see the name of your shared mailbox, but do not see the Inbox or other folders associated with the shared mailbox you
The shared mailbox will now appear at the bottom of the list of folders in the left hand column of your Outlook Web App. If you
can click on the small arrow located to the left of the shared mailbox title to expand the folder list.
Once you click on small arrow located to the left of the shared mailbox title you should see all the folders associated with
the shared mailbox.
Please take care when deleting or moving emails under a shared mailbox as changes made to the shared mailbox will affect all users that access this mailbox.
Overview
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