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This is intended for all CW employees with a Computer Account. They must enroll into this services service so they can reset their own password without the assistance of IT staff. |
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Microsoft is constantly updating their services, so some screenshots may differ slightly from your experience. If you believe this documentation is significantly out of date, please contact notify the IT Help Desk. |
Enrolling to SSPR
- Visit https://aka.ms/ssprsetup
- Sign in with your full CWF account name.
- You will see this screen briefly.
- If you are connected from from an off-campus location or on a non-CWF owned device, you will be asked to enter your full username and password again and password.
- If you are asked if you want to stay signed in, you may click Yes, ONLY if you do not share this device with any other users.
- If you get see this message, contact IT Help Desk.
- You must set up at least one of the three options, but it is recommended you complete at least two. Security Questions are the least secure option, but it may be the only option that makes sense for some users. Click “Set it up now” to proceed.
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You should use an Incognito or InPrivate browser session to complete these steps, and close all browser sessions when finished. |
- Visit Visit http://itaccess.cwf.org or http://aka.ms/sspr
- Enter your CWF email address and the CAPTCHA. Press Next.
- Depending on what verification options you enrolled with, you will be presented with options to verify yourself. This example shows a phone number ending with ********21.
- After receiving the text message, enter the code you received in the text.
- Now you may set up a new password. This Microsoft tool will tell you if you entered something that was not strong enough. If it is not strong enough, you will see messages like this.
- If you have entered a valid new password, you will get a verification message.
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- Passwords must be a minimum of 16 15 characters long.
- Avoid reusing any password you have already used in the past.
- Your password will expire every 180 days (6 months).
- Your password does not need to contain a combination of upper case, lower case, special characters or numbers, although using these is encouraged. To help you remember your password, we suggest making it a phrase that is easy for you to remember but hard for others to guess.
- To make your password hard to guess, we have made so some words cannot be used in passwords. For instance, “password”, “colonial”, “williamsburg” and “foundation” are words that are blocked from being used. Other combinations blocked include (but not limited to) repeating letters or characters, and other such things that are commonly used in simple passwords.
- If you use your account on multiple devices, you may need to update your stored password on those devices. Please review the Tips on Updating Your Password page for identifying and updating those stored passwords.