...
- a description of the change
- the components affected by the change–a component is the IT Service, for example, Email
- the start and end date and time of the change
- the member of IT who will be implementing the change
- the status of the change, one of the following:
- "Awaiting Implementation " means - the change has been approved and scheduled and is pending implementation
- "Done " means - the change is complete
- "Implementation Review " means - IT will be reviewing the implementation of the change before it is moved to the " Done " status