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Telework Toolkit
This guide is to address how common business activities can be accomplished while working remotely. The guide lists common business activities such as "making a phone call" or "hosting an online meeting" and steps to accomplish these.

1. Accessing CW IT resources while working from home

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   AccessingCWITResources AccessingCWITResources

   1. To do so you may or may not need to establish a VPN connection to CWF. Depending on the application or resource you are trying to access this may or may not be necessary. Below is a listing of common applications and if they require a VPN connection.
      1. Applications Applications NOT requiring  requiring a VPN connection
         1. Skype for Business or Microsoft Teams
         2. EquinoxAvaya Workplace
         3. Office 365 (word, excel etc.)
         4. SharePoint sites
         5. SharePoint Anchor_GoBack_GoBack sitesKronos
         6. Email using outlook application or through web access:The Outlook application will work you don't have to access from the web but I do think we should have the web address.Ok, I didn't know that. I'll edit this https://outlook.office.com/mail/inbox
         7. OneDrive
         8. CW Intranet OneDrive
      2. Applications requiring a VPN connection
         1. BOSTessitura
         2. Opera
         3. Visual One
         4. Millennium
         5. CW Intranet site
         6. Athena
         7. Admin and Business Systems
      3. What is VPN: https://confluence.cwf.org/pages/viewpage.action?pageId=59606772 What is VPN?
      4. Setting up a VPN connection:https://confluence.cwf.org/display/BandW/Using+AnyConnect+ Using VPN
         
         
2. Accessing Emailemail

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   AccessingEmail AccessingEmail

   1. Email can be accessed remotely by either using the Outlook application installed on your machine or by visiting the Office 365 outlook website: https://outlook.office.com/mail/inbox
   2. You can also setup the outlook web app on your iPhone: https://confluence.cwf.org/display/BandW/Outlook+iPhone+app+-+Setting+up+your+account Outlook iPhone App
      
      
3. Making phone calls

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   MakingPhoneCalls MakingPhoneCalls

   1. CW's phone system can be used while working remotely. Each CW issued computer will have an installed application named "Equinox.Avaya Workplace" If you do not have Equinox installed on your PC you can use this guide to do so:
      1. For PC: https://confluence.cwf.org/display/BandW/Setting+up+Equinox+on+your+PC Setting up Workplace
      2. For MAC:https://confluence.cwf.org/display/BandW/Setting+up+Equinox+on+a+ Setting up Workplace - Mac
   2. For more info related to Equinox Avaya Workplace you can access the full article list here: https://confluence.cwf.org/display/BandW/Equinox
4. Instant Messaging
   1. CW issued computers have an installed application named "Skype for Business." This application provides instant messaging. To learn more about skype for Business please refer to the "Skype Quick Start" guide: https://confluence.cwf.org/pages/viewpage.action?spaceKey=BandW&title=Skype+Quick+Start+-+Contacts%2C+Presence%2C+and+IM
5. Setting up a virtual meeting
   1. CW issued computers have an installed application named "Skype for Business" this application provides virtual meeting capabilities. Please refer to the "Skype for Business – Set up a Skype for Business meeting in Outlook": https://confluence.cwf.org/display/BandW/Skype+for+Business+-+Set+up+a+Skype+for+Business+meeting+in+Outlook
6. 1. Avaya Workplace
   2. You may also forward your phone calls to another phone, such as your cell or home phone. Read the how-to article here: Forwarding Your Calls
      
      
7. Instant messaging

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   InstantMessaging InstantMessaging

   1. Microsoft Teams is installed on most CW computers and available as a free download for personal computers or mobile devices.  To learn more about Teams see this page: Teams How-To Articles
      
      
8. Setting up a conference call and or virtual meeting

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   SettingupVirtualMeeting SettingupVirtualMeeting

   1. Microsoft Teams is installed on most CW computers and available as a free download for personal computers or mobile devices.  To learn more about Teams see this page: Teams How-To Articles
9. Document sharing and collaboration

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   DocumentSharing DocumentSharing

   1. You can share files and collaborate with your co-workers using Microsoft Teams.  For more information see this page: Teams How-To Articles
   Document sharing and collaboration
   1. OneDrive provides means of sharing documents and files with co workers as well as team editing of documents. Please refer to the following articles for help with OneDrive.
      1. "Getting started with OneDrive": https://confluence.cwf.org/display/BandW/OneDrive+-+Getting+started+with+OneDrive
      2. "Move files to your own OneDrive": https://confluence.cwf.org/display/BandW/OneDrive+-+Move+files+to+your+own+OneDrive
      3. Getting Started with OneDrive
      4. Move files to your own OneDrive
      5. "Share Documents or folders in OneDrive: https://confluence.cwf.org/display/BandW/ OneDrive+-+Share+documents+or+folders+in+Office+365
         
      6. https://confluence.cwf.org/display/BandW/OneDrive+-+Move+files+to+your+own+OneDrive
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10. Accessing your work computer at CWF remotely.

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    AccessingWorkComputer AccessingWorkComputer

    1. If you would like to use your Home/personal computer to access your CW issued computer remotely you can do so by following the below instructions.
       1. "How to access your CWF work computer remotely": https://confluence.cwf.org/display/BandW/How+to+access+your+CWF+work+computer+remotely
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