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Often times when you receive an error, or your shared drives are gone, you are unable to print, don't have internet access, programs aren't opening, your computer is just slower than usual, or many other random issues that can occur while using a computer, a restart or "reboot" will solve the issue. It is an important first step in the troubleshooting process and will fix a lot of computer issues quickly and on the spot. It is important to note that restarting or rebooting your computer is different from logging off/out, so if you've logged out and are still experiencing issues, try restarting instead. 

Step-by-step guide

Windows 7

Before restarting your computer, you should close any open applications making sure to save your work if prompted.

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If restarting your computer doesn’t resolve the issue you can create a trouble ticket by using the self help portal at http://itsupport.cwf.org, emailing the helpdesk at ithelpdesk@cwf.org, or calling x7300

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