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AnyConnect is the application used to connect to the VPN.  It will require DUO before it will connect you.  AnyConnect should have been already installed on CWF laptops.  Use the Start button and search for Cisco AnyConnect to ensure it is already installed.  If it is, you only need to follow the “Installing DUO” section of this document.

Installing DUO:

    1. Navigate to https://secure.cwf.org. 
Warning
titleBrowser Warning

Internet Explorer does not work well, so we recommend using Firefox or Google Chrome.

  1. Click on the drop down and choose the CWF VPN group as shown below. Enter your CWF username and password and click on login.

     
  2. You will be prompted to set up a DUO account. Click on start setup.


  3. Select “Mobile Phone” and click on continue.


  4. Enter your mobile phone number and click on continue.

  5. Select the type of phone that is being added.
     

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 This completes the DUO install and setup.  If you do not have AnyConnect already on your computer, proceed to the next section.

Installing AnyConnect

 

Note
titlePrerequisites

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  • Install and set up the DUO app on your mobile device.
  • The AnyConnect VPN application will not work on your Windows PC until you ensure your Anti-Virus, Windows Firewall and Automatic Updates are turned on.
  • The AnyConnect VPN application will not work on your Mac until you ensure your Anti-Virus software is installed and turned on.

 

How to Install and Use AnyConnect:

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  1. Navigate to https://secure.cwf.org.  Internet Explorer does not work well, so we recommend using Firefox or Google Chrome.
  2. Select CWF VPN from the drop-down group, then enter your CW username and password at the login screen.
     
  3. Choose an authentication option for DUO (app, text, or phone call) The smartphone app uses the “push” method and is preferred.  You may choose “Call Me” which will result in a phone call to you. If you choose “Enter a Passcode” a text message with a passcode will be sent.
     
  4. On the web portal page, click “Start AnyConnect”.
     

5. Sometimes the installation is unsuccessful as seen below.  If the install fails, click the “AnyConnect VPN” link to download the AnyConnect installation package.  After the AnyConnect installation package downloads, run and install it.
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Note
titleDownloading and Running Install File

Depending on the web browser you are using, the steps for downloading and running this installation could look different

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.

  • Internet Explorer usually shows the downloaded file at the bottom of the browser and asks you if you want to save or run the file. Click Run.
  • Google Chrome usually shows the downloaded file at the bottom of the browser. Click the file to run it.
  • Firefox usually shows the downloaded file at the top right of the browser under a "down arrow" button. Find and run the installation file from there.
  • On a Mac, Safari will send the downloading file to the Downloads area found in your Dock. Find and run the installation file from there.

Take all defaults during the short installation of AnyConnect.  After the AnyConnect client finishes installing, close the SSL VPN Service web portal.

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6. Find and open the Cisco AnyConnect application on your

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computer.  

  • If using a Windows computer, click Start and type Cisco AnyConnect in the search bar.

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  •  
  • If using a Mac, the easiest way to find Cisco AnyConnect is with the magnifying glass search at the top right of the screen. 

    This will help you locate Cisco AnyConnect Secure Mobility Client.  Click it to open the application.

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7. In the “Connection” field, type “secure.cwf.org” and click the Connect button.

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8. At the next login prompt, select “CWF VPN” from the drop-down, then type your username and password.

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9. The “2nd password” field is where you will enter your preferred DUO authentication option. For all options, please have your phone nearby and unlocked, as there is a short window of time to respond before the session times out.

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Note
titleAuthentication Failed Message

Until the DUO authentication process completes, you may see “authentication failed” messages in the AnyConnect dialogue box. This is normal and the messages will go away once you complete the second authentication step.

    1. Push: The recommended method to use if you have the app installed on your phone. This option will send a DUO push notification to your device that looks like this:
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      Simply tap “Approve” and you will be signed in.

    2. Phone: Type “phone” into the second password field. DUO will call you and prompt you to press any key on your phone to approve the login.  This method does not require that you have the app installed.
    3. SMS: This method also does not require the app, but please note that you will need to enter your login information into the AnyConnect client twice.  The first time, enter your AD username and password, and in the “2nd password” field, type “sms”. DUO will send you a text message with a numeric passcode, like this example:
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    2.  

    1. Once you receive the text, re-login to AnyConnect using your CWF credentials, only this time type your SMS passcode into the “2nd password” field.

 

910. Once connected, the AnyConnect client will automatically bring you to a website where you must click a Start button to verify you have Anti-Virus and other requirements installed. If your PC or Mac does not meet the minimum-security requirements, you will be denied access.  If this happens, review section B and C of the prerequisites section of this document.

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