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Follow these steps to create a service request:

1. Go to the IT Help Service Desk portal (URL: itsupport.cwf.org)
2. Under the Common Requests menu click on the Request Something New link
   1. 1. 
3. In the dialog box that displays start creating the Level 1 issue by completing the following:
1. Summary is a short and to the point title
2. Description should give details of the problem

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