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Here are some tips to make sure that you don't get locked out after updating your CW computer account password. 

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  • Passwords must be a minimum of 15 characters long.
  • Avoid reusing any password you have already used in the past.
  • Your password will expire every 180 days (6 months).
  • Your password does not need to contain a combination of upper case, lower case, special characters or numbers, although using these is encouraged. To help you remember your password, we suggest making it a phrase that is easy for you to remember but hard for others to guess. 
  • To make your password hard to guess, we have made so some words cannot be used in passwords. For instance, “password”, colonial”, “williamsburg” and “foundation” are words that are blocked from being used. Other combinations blocked include (but not limited to) repeating letters or characters, and other such things that are commonly used in simple passwords. 
  • If you use your account on multiple devices, you may need to update your stored password on those devices.  Please review the Tips on Updating Your Password page for identifying and updating those stored passwords.

  • Overview

    As part of security best practices, CW computer users are required change their computer account password every 180 days. For users who work on multiple computers and mobile devices, it can be a challenge to keep their password up-to-date across these devices. User accounts can be frequently locked out when the password on one or more devices is not updated.

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