Are you hiring a new employee who will need a computer?  Here are some things you need to consider before submitting an IT Purchase Request.

Considerations

  • If this was an existing role, can the new employee use the equipment that the previous person held?
    • It will remain on the current replacement schedule.
    • If it is scheduled to be replaced in the next 12 months it makes sense to put in for an early replacement simply to prevent the need to duplicate setup and minimize any PC performance issues. 
    • If desired, you can also submit a Service Request to have the PC cleaned out of the previous user's data or have Windows wiped clean and reinstalled.
  • If this is a new role, what are the hardware requirements for the position? In most cases a standard configuration will be appropriate, but you can always check with IT for guidance. Requests for a new standard configuration can be typically be fulfilled within 2 weeks. 
  • Custom configured hardware (more memory or higher end PCs) can be supplied if there is a business need, but these could also come with longer wait times.
  • If you think the position is going to be filled quickly, order the equipment as soon as the job is posted or sooner.
  • If there will be an extended search for the right candidate that could take a while, please use your discretion as to when to submit the request.
  • Mac’s. While some people prefer to use them, is it appropriate for the role? While they are an industry standard for some applications but are not compatible with some of our internal software.
  • Cell phones are a 2 year commitment. Please double check with the incoming employee before ordering one. Sometimes its best to wait till one is needed, rather than discovering its unnecessary.

How to submit an IT Purchase Request for new computer equipment

  1. When ordering new equipment please submit separate PC, printer, cell phone and desk phone tickets. They all have different processes for requisition.
  2. Navigate to the IT Support Portal from the intranet and log in.
  3. Click ‘IT Purchase Request’. (This workflow will route the request for financial approval before the equipment is ordered.)



  4. Please read though the instructions at the top of the page to ensure prompt service.



  5. Review the current hardware options in detail here: Current Standard Computer Equipment
  6. Ask your department manager or financial liaison for the appropriate charge department code.
  7. Click Create.
  8. Pay attention to the emails from IT Services for updates and status changes. You will be notified when the equipment is ready for you to pickup.