A feature has been added to the Employee Directory that allows some supervisor responsibilities within the Employee Directory and System Access to be delegated to another employee.
A supervisor can have only one delegate. In order to have a delegate configured, the supervisor must make the request by submitting a Service Request at http://itsupport.cwf.org.
A delegate will see the supervisor's employees, volunteers and contractors in the pages under the My Employees tab. This will allow the delegate to do the following on behalf of the supervisor:
- Make updates to employees' profile settings, for example, extension and office location
- View the employees' assets
- View and submit changes to the employees' system access
- Create new volunteers and contractors
- Remove volunteers and contractors
- Transfer volunteers and contractors to other supervisors
- Update volunteer and contractor information, such as extension and office location
- View and submit changes to volunteers' and contractors' system access
In addition, if an employee, volunteer, or contractor submits a request that requires supervisor approval, such as an extension update or a system access request, the approval will be routed to the delegate instead of the supervisor and the delegate will have the authority to approve.