Deployment
In May of 2024 the End User Services has deployed a "Help Desk Toolkit" on all workstations. This will help user's navigate mapping network drives, printers and with common use items across the foundation.
You will see a folder on your desktop that looks like this
The contents inside should appear like so:
This new Toolkit includes multiple tools to help make troubleshooting issues easier and interacting with the Help Desk a smoother process.
- Add a Network Folder
- Here you will be able to map any network drive by Double-Clicking on the "Admin & qAdmin" or "Netapps & Bass" icons.
All Netapps are linked to the same Shared Drives (netapp1, netapp2, netapp3) and all of the Admin & qAdmin are linked to the Same Drives.
