How to change your Avaya, Outlook, and Teams photo with Employee Directory

Profile pictures should change in these applications within a day.

Avaya will cache pictures for people who have recently contacted you and it can take a few days for changes to be seen by everybody.

Outlook and Skype should apply new pictures within a day. It can take a few days for a picture to be removed if it is hidden.


Step-by-step guide

Users can change their equinox photo by using the employee directory.

  1. Open a browser and go to employeedirectory.cwf.org
  2. Either remove the display picture or pick a new photo
  3. Submit
  4. Changes can take a few days to sync to Avaya, Outlook, and Teams

For more information, see Employee Directory - Updating profile information