The Oracle SmartView plug-in for Excel may be installed from the Software Center on CWF-owned windows PCs.
Users must be added to the SmartView Users AD group before SmartView will show up their Software Center. User must be connected to VPN or on site connected to the network in order to access Software Center install Local Administrator permissions are not required to run the install. DataVision and SmartView are not supported for installation on the same PC. This may work if SmartView is installed first. |
If the install completed successfully, the Software Center Install button will turn into an Uninstall button. If the status shows Failed, please contact End User Services. Clicking the "Configuration Steps" link will bring you back to this page.
When first opening Excel after the SmartView install, if it hangs at the green 'splash screen,' just close and reopen Excel. If the SmartView tab is missing, scroll down to the Troubleshooting section of this page. |
C:\Oracle\SmartView\SmartViewEnvironments.xml
When first opening Excel and it hangs at the green 'splash screen', just close and reopen Excel.
If there are issues with sessions timing out quickly run the 'Smart View Time Out Fix' located in \\netapp1\Info Tech\Public\smartview install.
If the Software Center shows that SmartView is installed, but the tab is missing in Excel, complete these steps
In COM Add-ins, select the check box to enable the Oracle Smart View for Office add-in, and click OK.
If Oracle SmartView is not in this list, you may have a bit level (32 vs 64) mismatch between SmartView and Office. Contact End User Services for Assistance. SmartView will have to be uninstalled and then re-installed manually from the command line using: "SmartView.exe /Office=64" or "SmartView.exe /Office=32" to match the version of Office. Install files are at \\netapp1\Info Tech\Public\smartview install\21.200\ |