Access permissions and software licenses for many Colonial Williamsburg software systems are approved and assigned in the Employee Directory. The software systems listed here are available in a System Access Request.
CWF Computer Account: Active Directory (Windows PC) account. Automatically created for Employees once onboarded. Must be requested by a Manager for Volunteers/Contractors.
Agilysys SWS / Option 89: Inventory and Procurement/Management and Control for Hospitality
Authorize.net:
BOS - Admissions:
Character Tracker App:
ChasePaymentech: Credit Card Processor for Payments
Cognos BI:
Cognos TM1:
Convergence:
CVENT Museums:
CVENT PPLV:
DataVision: Business Intelligence and Analytics for Hospitality
Duo: Multi-Factor Authentication for Remote Desktop Login to Servers; not needed by most users.
EMU: Architectural Collections
EPBCS:
Events (EMS) :
EZ Ticket:
Folder Permissions: Access to files and folders on the network (\\Netapp1, etc.) and other servers.
GEMS:
GIMS: Inventory management for Costume Design and Crothal Laundry
Guest Relations Jira Agent:
Hotels / Option 70: Deprecated; do not use
HR Recruitment Software:
HR Virtual Records Room:
IMS / Option 87 (Accounts Payable):
IMS / Option 87 (Cross Apps):
IMS / Option 87 (Fixed Assets):
IMS / Option 87 (Flex Benefits):
IMS / Option 87 (General Ledger):
IMS / Option 87 (Inventory Control):
IMS / Option 87 (Journal Processor):
IMS / Option 87 (Personnel/Payroll):
IMS / Option 87 (Project Accounting):
IMS / Option 87 (Purchasing Mgmt):
IMS / Option 87 (Query 2000):
IMS / Option 87 (Training):
INACTIVE Collections / Option 61:
INACTIVE Kronos / Option 88:
INACTIVE Methos / Option 69:
InfoGenesis: Food and Beverage POS System for Hospitality
iSeries Faxing:
ITerminal:
KioWare (LiveWire Kiosks):
Kronos Workforce Ready:
Laserfiche: Archival Document Database
Library / Option 71:
Meeting Matrix: Deprecated; replaced by AllSeated
Millennium:
Navis: Call Management for Call Center in Hospitality
O365 Access License: For tracking objects, people, or resources with a large number of attributes or details. Access is useful where Excel is too messy and SQL is too complicated
O365 Audio Conferencing License: For use with Teams meetings that need to support dial-in callers who are not using Teams. Limited to specific users. Incurs a Monthly Cost
O365 Bookings License: For managing appointments, resource sharing/scheduling, and events. Not needed by most users.
O365 Power Bi Premium License: For advanced Power BI capabilities and more frequent processing. Mainly used by EHRI. Incurs a much higher Monthly Cost than Power BI Pro.
O365 Power Bi Pro License: For access to online reporting and dashboards. Incurs a Monthly Cost.
O365 Project License (Plan 3): For Microsoft Project with the full desktop client. Mostly for project managers. Non-PMs usually only need Plan 5. Incurs a Monthly Cost.
O365 Project License (Plan 5 without client): For Microsoft Project through a browser. For project participants, not project managers. Does not incur a Monthly Cost.
O365 Publisher License: For more graphic intensive documents (newsletters, posters, etc) than MS Word. Incurs a Monthly Cost.
O365 Visio License: For creating physical designs, workflow visualizations, and charts. Incurs a Monthly Cost,
Open Table: Restaurant Dining Reservations for Hospitality
Opera Independent: Property Management System for all Hospitality Hotels except Williamsburg Lodge
Opera Marriott: Property Management System for Williamsburg Lodge only
Orbital:
Outlook Shared Mailbox: For access to an existing Outlook Shared Mailbox. To request a new Shared Mailbox, visit https://itsupport.cwf.org
PayPal:
Phone & Extension: Deprecated; Please submit a Jira ticket: New Voice Request - IT Support Portal - Service project (cwf.org)
Privileged Access Account: For Administrator Remote Desktop Connections to Servers. Not permitted for most users.
Protobase: Deprecated; do not use
Schedule Soft:
Sequel / Option 55:
Server Access - Cyber Security: For Administrator Access to specific set of Servers. Not permitted for most users.
Server Access - DBA: For Administrator Access to specific set of Servers. Not permitted for most users.
Server Access - End User Services: For Administrator Access to specific set of Servers. Not permitted for most users.
Server Access - Facilities Admin: For Administrator Access to specific set of Servers. Not permitted for most users.
Server Access - Hospitality IT: For Administrator Access to specific set of Servers. Not permitted for most users.
Server Access - Human Resources Admin: For Administrator Access to specific set of Servers. Not permitted for most users.
Server Access - ITOps: For Administrator Access to specific set of Servers. Not permitted for most users.
Server Access - Network Admin: For Administrator Access to specific set of Servers. Not permitted for most users.
Server Access - Other Admin: For Administrator Access to specific set of Servers. Not permitted for most users.
Server Access - Software Development: For Administrator Access to specific set of Servers. Not permitted for most users.
Server Access - Telecom Admin: For Administrator Access to specific set of Servers. Not permitted for most users.
Server Access - Web and Application Support: For Administrator Access to specific set of Servers. Not permitted for most users.
SharePoint Site Access: For access to specific SharePoint sites with restricted permissions. You do not need to request access to view the Intranet and your Division sites.
Square: Square Point of Sale Devices
theSource: Digital Asset Management System
TMA:
TMS - Collections: Museum Collections Database
Trecs: Credit Card Matching
VisualOne Acct: General Ledger and Accounts Receivable for Hospitality
VisualOne Golf: Golf for Hospitality (only Tennis, Golf Shops use EzSuite)
VisualOne Hotel: Property Management System for Hospitality (used by Youth and School Groups)
VisualOne Spa: Spa Management for Hospitality (used for research purposes only, SpaBooker is used)
VPN Access: For secure connectivity to the CWF campus network from a remote location. Requires existing Internet connectivity in the remote location. For Employees only.
VPN Access for Vendors: For secure connectivity to the CWF campus network from a remote location. Requires existing Internet connectivity in the remote location. For Approved Vendors/Contractors with a CWF Computer Account.
Wagtail:
Web PARCS: