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- If using a physical phone (any physical phone at CW):
- Open a line and press *2.
- Type the local or long-distance phone number you want your incoming calls to be forwarded to preceded with a 9 or 9-1- as appropriate. You may also enter a CW 4-digit extension.
- i.e. 7123
- i.e. 9-220-1234
- i.e. 9-1-804-564-9876
- We recommend you test a call to your phone to ensure call forwarding is working.
- To un-forward your phone when you return to your desk, open a line and press #2.
- If using Equinox (soon called IX Workplace):
- Click your avatar (or picture)
- Click the Call Forward option under Incoming Call Features.
- Type the local or long-distance phone number you want your incoming calls to be forwarded to preceded with a 9 or 9-1- as appropriate. You may also enter a CW 4-digit extension.
- i.e. 7123
- i.e. 9-220-1234
- i.e. 9-1-804-564-9876
- Notice the blue icon next to your avatar indicating your calls are being forwarded.
- We recommend you test a call to your phone to ensure call forwarding is working.
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