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These tools will live under the folders. Currently we ask that you you use the "Restart Computer" prior to submitting a ticket as this will solve a large percentage of the problems you are experiencing.
Add a Network Folder
Here you will be able to map any network drive by Double-Clicking on the "Admin & qAdmin" or "Netapps & Bass" icons
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Be sure you select "Reconnect at Sign-In" in order for the Shared Drive to be available every time you login. |
Add a Printer
Here you will see 3 options:
Add Printer by Name
Printer List A
Printer List B
If you know the exact name of your printer you can select "Add Printer by Name" which will open a Command Prompt to input the name of the printer
Follow the Instructions and hit the "Enter" key on your keyboard
It will then give you a status message if the printer was added successfully or not
If you select "Printer List A" or "Printer List B" you will have be able to search each list for the name of your printer.
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