Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

Using the IT Help Service Desk portal to create a service request is quick and easy!  You use the "Request Something New" link to create a service request when you want to request something you have not had before.

Multimedia
nameUser IR video.mp4
width100%
height100%

Step-by-step guide

Follow these steps to create a service request:

...

Note
titleT#'s

 Assets can be used to identify a specific piece of hardware.  If entering a T# you only need to enter the last 6 digits of the number. For example, if the sticker reads T00000 123456 all you enter is 123456

Click the Create button

 

Content by Label
showLabelsfalse
max5
spacesBandW
showSpacefalse
sortmodified
reversetrue
typepage
excerptTypesimple
cqllabel in ("servicerequest","portal") and type = "page" and space = "BandW"
labelsportal servicerequest

...