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You should use an Incognito or InPrivate browser session to complete these steps, and close all browser sessions when finished.
- Visit http://aka.ms/sspr or http://itaccess.cwf.org
- Enter your CWF email address and the CAPTCHA. Press Next.
- Depending on what verification options you enrolled with, you will be presented with options to verify yourself. This example shows a phone number ending with ********21.
- After receiving the text message, enter the code you received in the text.
- Now you may set up a new password. This Microsoft tool will tell you if you entered something that was not strong enough. If it is not strong enough, you will see messages like this.
- If you have entered a valid new password, you will get a verification message.
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