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1. If using a physical phone (any physical phone at CW):
   1. Open a line and press *2.
   2. Type the local or long-distance phone number you want your incoming calls to be forwarded to preceded with a 9 or 9-1- as appropriate. You may also enter a CW 4-digit extension.
      1. i.e. 7123
      2. i.e. 9-220-1234
      3. i.e. 9-1-804-564-9876
   3. We recommend you test a call to your phone to ensure call forwarding is working.
   4. To un-forward your phone when you return to your desk, open a line and press #2.
      
      
2. If using Equinox (soon called IX Workplace):
   1. Click your avatar (or picture)
   2. Click the Call Forward option under Incoming Call Features.
       
   3. Type the local or long-distance phone number you want your incoming calls to be forwarded to preceded with a 9 or 9-1- as appropriate. You may also enter a CW 4-digit extension.
      1. i.e. 7123
      2. i.e. 9-220-1234
      3. i.e. 9-1-804-564-9876 
           
      4. Notice the blue icon next to your avatar indicating your calls are being forwarded.
         
      5. We recommend you test a call to your phone to ensure call forwarding is working.

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