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This article is intended for those using the newer Voice over IP (VOIP) phones. Even so, the IT Services folks need to enable this feature on our phone extension within the phone system. If the steps below fail to work, request they enable this for your extension.

1. If using a 9608 or J-series phone
   1. Open a line and press *2.
   2. Type the local or long-distance phone number you want your incoming calls to be forwarded to preceded with a 9 or 9-1- as appropriate. You may also enter a CW 4-digit extension.
      1. i.e. 7123
      2. i.e. 9-220-1234
      3. i.e. 9-1-804-564-9876
   3. We recommend you test a call to your phone to ensure call forwarding is working.
   4. To un-forward your phone when you return to your desk, open a line and press #2.
2. If using Equinox
   1. Click your avatar (or picture)
   2. Click the Call Forward option under Incoming Call Features.
       
   3. Type the local or long-distance phone number you want your incoming calls to be forwarded to preceded with a 9 or 9-1- as appropriate. You may also enter a CW 4-digit extension.
      1. i.e. 7123
      2. i.e. 9-220-1234
      3. i.e. 9-1-804-564-9876 
           
      4. Notice the blue icon next to your avatar indicating your calls are being forwarded.
         
      5. We recommend you test a call to your phone to ensure call forwarding is working.

1. 1. To un-forward your phone
      1. Click your avatar (or picture)
      2. Uncheck the Call Forward option under Incoming Call Features.