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- Go to the IT Help Desk portal (URL: itsupport.cwf.org)
- Under the Common Requests menu click on the Request Something New link
- In the dialog box that displays start creating the Level 1 issue by completing the following:
- Raise this request on behalf of will default to the user logged in but can be changed if being completed for someone else
- Summary is a short and to the point title
- Description should give details of the problem
| Note | ||
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Assets can be used to identify a specific piece of hardware. If entering a T# you must put in the first five 0’s (ie: T00000100011)only need to enter the last 6 digits of the number. For example, if the sticker reads T00000 123456 all you enter is 123456 |
Click the Create button
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