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In May of 2024 the End User Services deployed a "Help Desk Toolkit" on all workstations. This collection of links and tools is designed to help users navigate mapping network drives, printers and other common tasks associated with their computer and CW's IT resources. It also includes helpful tools the IT Help Desk may ask you to use to aid in troubleshooting any problems that may occur. |
You will see a folder The new folder will be on your desktop that looks and look like this
The contents inside should appear like so:
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