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  1. Know the name of the printer you wish to map to your computer

  2. At the bottom left hand side of the screen click on the Magnifying glass:


  3. In the dialog box type "\\printserve12012printa" and press Enter
    Image RemovedImage Added

  4. From the list of printers, find the name of the printer you wish to map to and double click on it

    Info
    titleInfo

    If you do not see your printer listed, verify the name is correct. If still not listed,  during during Step 4 instead of "\\printserve12012printa" try "\\printservebhs", "\\printservegbo" or "\\printfso"printb"


  5. The printer will now be mapped and you will be able to print to it from your computer


Info
titleError message

If connections to the print servers fail with error 0x0000011b, the PC is missing a critical windows update.  Manually install missing updates using the "Check Online..." button the Updates Settings screen

For Macintosh

Step-by-step guide

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