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Comment: Restructure the Receipt Paper section, and added the Replacement section

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  • Confirm Square Terminal is connected to Wifi on this screen (e.g., CWF-Special).
  • If not connecting, you can Toggle Wifi off and on here 
  • Check to make sure that you see a checkmark next to the network to which you are trying to connect (CWF-Special).
  • Confirm that you see the Wi-Fi status indicator on the top right corner of the status bar.
  • If you cannot connect, contact the Helpdesk for assistance

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Receipt Paper for the Square Terminal

Replacement Receipt Paper Rolls

If your business unit's Square Terminal requires additional receipt rolls, please coordinate in a timely manner with your business unit's manager (e.g., the person/s who have access to the Square catalog of items your business unit sells) who is responsible for ordering supplies for the Square Terminal. If you're unsure how much is left in the Square Terminal, you can always check on the current roll by opening the printer door. When you're getting to the end of the roll it should start printing with a pink or red line on it, depending on the thermal receipt paper your device is using. 

Replacement thermal receipt rolls should take into account the sizing that will work in the Square Terminal. Replacement rolls do NOT have to be purchased from Square, although they can be using this link: https://squareup.com/shop/hardware/us/en/products/terminal-printer-paper. This is the Square Seller Community feedback on receipt rolls / sizes that work in the Square Terminals: https://www.sellercommunity.com/t5/Questions-How-To/What-is-the-receipt-paper-size-for-Square-Terminal/td-p/108320

Loading Replacement Receipt Paper Rolls

The Square Terminals have a built-in printer. To print receipts on your Square Terminal, you’ll need to first load your paper:

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